The integration of artificial intelligence (AI) and generative AI (GenAI) into finance functions has been a growing trend among organizations.Yet, while the potential for transformation is high, many companies still struggle to realize the expected returns on their investments.According to a survey by Boston Consulting Group, only 26% of firms have generated economic value from their AI initiatives, highlighting the need for a strategic approach to achieve a better return on investment (ROI).
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financialprofessionals.orgFinance departments are recognizing the importance of AI in enhancing various processes, including financial planning, accounting, and compliance.A recent KPMG report revealed that 62% of US companies are utilizing AI to a moderate or large degree, with 92% reporting that their AI initiatives are meeting or exceeding ROI expectations.
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kpmg.comHowever, the journey to AI adoption is fraught with challenges, as many leaders express uncertainty about how to effectively implement these technologies.
Understanding the ROI Gap
Despite the enthusiasm for AI, finance teams face significant hurdles in measuring and achieving ROI.A study indicated that only 45% of finance executives can quantify the returns from their AI initiatives, with many reporting returns below the expected 20% threshold.
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bcg.comThe key to overcoming this gap lies in understanding the barriers to successful AI implementation, which include unclear strategies and resistance to change management.
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news.basware.comOrganizations that are successfully generating higher ROI from their AI investments often adopt specific tactics that drive better outcomes.These include focusing on value realization from the outset, integrating AI into broader finance transformation initiatives, and fostering collaboration with IT and external vendors.
To maximize ROI from AI investments in finance, organizations can adopt several proven strategies:.Focus Relentlessly on Value: High-performing teams prioritize quick wins that demonstrate tangible benefits, rather than engaging in open-ended learning initiatives.This targeted approach increases the likelihood of achieving success, as early impacts can justify further investments.
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bcg.comIntegrate AI into Broader Transformations: Embedding AI initiatives within the overall finance transformation agenda can enhance their effectiveness.This approach allows organizations to realize benefits across interconnected use cases, maximizing the value derived from their investments.
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bcg.comEmphasize Collaboration: Successful AI implementations often involve close collaboration between finance and IT departments.This partnership ensures that finance teams have access to the necessary technical expertise and resources to implement AI solutions effectively.
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emburse.comnews.basware.comEstablish Clear Governance: Addressing concerns around auditability and compliance early in the process builds trust and mitigates risks associated with AI implementation.Organizations must define policies for risk management, explainability, and compliance to ensure successful AI adoption.
Several organizations have already begun to see substantial returns from their AI investments.For instance, a paper and packaging manufacturer, Billerud, implemented AI-driven invoice processing that reduced validation needs from 15% to 9%, resulting in significant time savings and improved efficiency.This swift return on investment underscores the potential of AI in transforming finance functions and optimizing processes such as accounts payable.
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news.basware.comMoreover, finance teams leveraging AI for budgeting, forecasting, and fraud detection report the highest ROI, showcasing the need for a strategic focus on these areas to drive measurable improvements.
As AI continues to reshape the finance landscape, organizations must adopt a strategic approach to ensure they realize the full benefits of their investments.By focusing on value, integrating AI with broader transformations, fostering collaboration, and establishing clear governance, finance functions can turn AI's potential into tangible returns.With the right strategies in place, finance leaders can navigate the complexities of AI implementation and drive significant ROI across their operations.